Sunday, June 26, 2016

End of Life alert: Business Intelligence for Taleo Enterprise Edition

A note as we are half way through 2016 - Business Objects for Taleo Enterprise Edition will reach it's end of life by 31st December, 2016. So, if you are a Taleo customer still using Business Objects, do plan your move to Oracle Business Intelligence (OBI). There is a wealth of information on OBI available on customer connect here

Friday, June 24, 2016

The Weekend T3: How to print multiple education and work experience entries in a correspondence

So, your customer asks you to design a correspondence that prints out all the work experience and education entries of a candidate from Taleo Enterprise Edition. How do you go about it?

Work Experience is one of the data elements in Taleo that can have multiple entries  per entity

So, you access the Message Templates configuration and look up the available variables related to a candidate's education and work experience. You will see something as below:

Correspondence variables for repeating elements like work experience is indexed
Notice the array index indicator within [] for these variables? These appear only for those variables that have multiple entries for an application, like Education, Work Experience, References, Pre-screening question etc.
You will notice that only variables for the first work experience/education entries are available in the list of variables (eg. {Application.Experiences[1].Employer}). In this case, how do you print other entries in a correspondence?

Even though additional array index entries are not provided in the list of variables, you can use the appropriate array index numbering to print additional entries. For eg. if you wanted to print up to the first 3 employers of a candidate's application, use the below variables:

So, that's the quick tip for the week. If there are specific topics you want me to cover in the Tips and Tricks column, just drop a comment. Stay tuned for more and have a nice weekend.

PS: In case you were wondering, T3 = Taleo Tips and Tricks

Friday, June 17, 2016

Driving field level validations in Taleo using Javascript API

The Javascript API available in Oracle Talent Acquisition Cloud can be utilised to drive field level validations and calculations. This is especially useful in the offer process, where specific offer components can be auto-calculated based on the base salary. The paper looks at the framework in general and illustrates the application of the same with an example scenario.

Friday, June 10, 2016

Learning Plans - The Swiss Army Knife of Oracle Learning Cloud

Jim manages the Learning & Development team of a large automobile component manufacturing company with a 10,000+ workforce. They have manufacturing plants across 5 locations in Asia, with sales and service offices spread across 20 countries. One of the critical KPIs of the L&D function is to administer multiple mandatory courses with varying eligibility and completion rules. One of his biggest challenges is to deliver Health and Safety compliance certification to over 3,000 employees and contractors working in the manufacturing plants. All these workers have to certify themselves after viewing 3 eLearning courses every 6 months and all new workers have to complete this within the first week of their assignment to the plants. While this is monitored on a weekly basis by site HRs, Jim keeps a constant tab of any non-compliance using their global LMS.

So, if you were to implement Oracle Learning Cloud (Taleo Learn) for Jim, how would you handle this requirement?

Enter Learning Plans

Learning Plans is the swiss army knife of Taleo Learn. Brandish it to deliver any type of program/curriculum based learning. Think of Learning Plan as a container that can pack different types of learning items for specific purposes.
Learning Plans - The Swiss Army Knife of Oracle Learning Cloud

 Let's take the case of Jim to illustrate this. His new hire health and safety training involves a set of 3 eLearning courses that need to be completed within a week of being assigned to the employees. Learning Plan is a way of packaging these 3 courses in one set, setting the required deadline, reminders, notifications and assigning it to required employees. For new employees in sales, Jim has a much larger Learning Plan that involves the new hires attending class room based orientations and field assignments. A Learning Plan can effectively combine multiple types of learning items like eLearning, Class room based training, tests and assessments, offline learning etc.

Auto-Enrollment through Groups

One key element of the Learning Plan functionality is the ability to auto-enroll employees into Learning Plans using dynamic groups. So, Jim can define rules to auto-enroll all manufacturing new hires into the Health and Safety Learning Plan, while to move all Sales new hires into the Sales Learning plan. While reducing the administrative overhead is a benefit brought in by this auto-enrollment feature, a more strategic advantage is the ability to push employees into specific Learning Plans based on their attributes. For eg. let's say you have a Future Manager learning path where high potential employees are enrolled into. Once you identify an employee as eligible for this program in Learn (will need a custom field to indicate this), he/she can be automatically enrolled into the Future Manager Learning Plan.

Well, but remember that Jim also has to assign this plan every six months to his manufacturing employees? How do we do that?

Enter Recurring Learning Plans.....Learning Plans reloaded!
In v16A of the product, Oracle has introduced an enhancement to the Learning Plan feature. Now you can define Learning Plans as "Recurring"
Recurring Learning Plans can be defined to handle recurring learning needs
This feature gives you the ability to recur a Learning plan within a specific interval (defined in days or months) as well as sent reminders before the Learning Plan is to expire. This key enhancement is exactly what customers like that of Jim in industries with heavy compliance requirements will be looking for.

All in all, Learning Plans is an extremely powerful feature that can be creatively used to meet a number of functional use cases. I am sure you will have lot of fun exploring this feature further.

Thursday, June 2, 2016

Kirkpatrick Model Level3 evaluation in Taleo Learn

One of the most common models used for measuring training effectiveness is the Kirkpatrick Model. This model measures four levels of training effectiveness as shown below:

The four levels of evaluation in Kirkpatrick Model

Measurement of first and second levels is straightforward and can be easily handled in Taleo Learn. Level 3 measures the impact of training on performance of the employee/degree of behavioral change. Typically, these are measured after the training and involves the employee's supervisor who provides a feedback on the observed impact on performance of the training.

Taleo Learn facilitates Level 3 measurement using the concept of "Delayed Surveys". Delayed Surveys can be used to send out an evaluation form or survey to an employee's manager, specific number of days after the completion of an Instructor Lead Training session. The steps to setup a Delayed Survey is as below:

1. Create a new assessment with type of "survey" and define the questions that need to be part of the Level 3 evaluation.
2. Once the assessment has been created, create a survey as shown below, where you can mention the number of days after the course completion when you need the survey to be sent out.

Setup of a delayed survey requires you to fil up the "Number of days to delay survey delivery" option

3. Select the assessment created in step 1 and attach to the "Supervisor Survey" option on the above page. This will send out the selected survey questionnaire to the employee's supervisor
4. Add the Delayed Survey dynamic object on your Learn homepage, so that managers can view any delayed survey that has been sent to them.
5. Enable reports to view results of the Level 3 survey provided
6. Review notifications related to delayed survey and enable/modify as required.

As they say, 'you can't manage what you can't measure' and the measurement of impact of training on day to day job performance of an employee is a critical performance index for any organization. While delayed surveys is a powerful mechanism to measure this, you can also look at extending L3 measurement to performance reviews, development conversations and your employee surveys.

Monday, May 30, 2016

On the Bulk Loader feature in Taleo Learn

With thousands of enrollments, mass updates of attendance, mass creation of courses etc. Learning Management is easily one of the most transaction intensive of HR processes. Let's look at some of the business scenarios where mass transactions are involved in a typical learning management process:

1. Instructor Lead Training schedule/calendar to be updated in the LMS
2. Enrolling all new hires into a compliance course
3. Updating attendance of all employees who attended an Instructor Lead Training session
4. Enrolling High Potential employees into a Leadership development program
5. Migration of learning history from a previous LMS

To cater to such requirements of mass transactions, Oracle Learning Cloud (Taleo Learn) introduced the 'Bulk Loader' features few releases back. The bulk loader feature which started off with options to mass create Instructor Lead Trainings (ILTs), has been significantly expanded in the latest release to cover the following functionalities:

a. Create/Update ILT events, tracks, sessions, enrollment
b. Create Learncenter authored courses
c. Map items to categories
d. Manage pre and post-enrollment status of employees
e. Map employees to Learning Plans
f. Manager course completion status of employees

Bulk Loader is available in the Configuration center of Oracle Learning Cloud, allowing L&D administrators to carry out these transactions directly from the web UI. The tool is extremely intuitive as it works like a guided process and provides file templates to be used as well. L&D Administrators should be able to utilise this with minimal or almost no training (which is what cloud solutions are all about).

This feature brings in important considerations from an implementation standpoint as well:

1. Now, partners and customers will be able to carry out migration of training history into Oracle Learning Cloud, without depending on Oracle Consulting. This was earlier restricted only to Oracle Consulting, but bulk loader opens this up for the partner ecosystem, which is great!

2. Post-enrollment status can be updated using bulk loader now. This addresses the need to update 'attendance'/'completion' details of Instructor Lead Trainings. Note that bulk loader can also be scheduled now, bringing in the possibility to automate the updation of post-enrollment statuses in case attendance for a class is tracked externally.

3. A good amount of the initial ILT setup, typically done during the cutover to the product can now be managed through bulk loader.

4. Ensure that the L&D Administrators are fully aware of this feature as this will help to minimise administrative overheads during operations. L&D Admins should love this feature as it involves zero technical overhead!

All in all, this is a great addition to the product which should be utilized by implementation consultants and L&D Administrators alike. 

Thursday, December 24, 2015

Transcript widget in Taleo Learn v15C

One of the key themes of Taleo Learn product roadmap is the modernization of dynamic objects, with the introduction of widgets that are responsive in design.The first widget for Learning Plan was introduced in v15A.
In 15C,  a new widget for Transcript has been released. The Transcript Widget can be used to display the Learning History of an employee. As expected, it also has a feature to extract the Learning history to file. 
The need to display an employee's Learning history is a standard requirement in all LMS implementations. Prior to the introduction of the Transcript widget, a Learning history page could be developed in Taleo Learn using a combination of multiple dynamic objects. 
The new widget is a definite improvement for the product, providing an easy way to display Learning history with an improved UI and the ability to extract history to a file.
Let's take a closer look at the widget.

Configuration details
As with most other configuration items in Taleo Learn, the Transcript widget can be also be setup easily with few clicks.
Screenshot of Transcript widget setup
The primary design decisions will be around the type of leaning items that need to be displayed by the widget like Enrollments, Courses, Enrollments etc. This further gives you the ability to design pages displaying history of different learning items.
A feature to note is that the widget also gives the option to display the certificate achieved as well, in case a certificate was tied to the learning item in question.

Front-end display
The new widgets can only be used in the new Learncenter pages. But, it is possible to embed the new Learncenter pages in the traditional page designer as well. The below screenshot displays how the widget will be displayed in the Learncenter.
Screenshot of Transcript widget as shown to an end user
My POV and recommendation to customers
The new transcript widget with it's multiple features is a definite improvement and provides a quick way to display the training history of employees. Existing Taleo Learn customers should look at re-designing their existing Learncentre pages to include the new Transcript (as well as Learning Plan) widget and new customers should only be considering the new widgets for these functionalities. I hope that we will see more functionalities being released as widgets in the coming releases.

Sunday, September 6, 2015

Project Workacation - Why your next project location has to be a resort town!

Code, Pray, Love - Working away in Bali
Few years ago, I was reading a Quora post which asked whether being homeless is a good idea while bootstrapping to cut costs. I was intrigued by the top voted response (and the question as well) which recommended working in a low cost country, quoting his own example of working in Sa Pa in Vietnam. I thought this would be a fleeting idea, until I came across articles talking Bali becoming a startup hub!

Hubud is one of the first such co-working environments providing state of the art facilities in the beautiful island of Bali. Check out one of their teaser videos below:

This article profiles four other such startup co-working locations in Bali.

While most of these places have targeted startups, it got me thinking why such a work arrangement cannot be provided or explored for traditional corporate employees. Recent advances in telecommuting and collaboration technologies, shift of enterprise systems to cloud computing and an overall shift in work-life policies of organizations (in part driven by the millenial bug that seems to be affecting everything in HR policy these days!) makes this proposition a very attractive and practical one.
ROWE has been one of the most powerful ideas in work-life organization of late and studies have shown that employees are placing a higher premium on work-life balance and meaning. Considering all these factors, I believe that this idea of a workacation can be a strong element of employee engagement and attraction in the future, especially in the professional services industry. My proposition is to allow employees to work specific number of weeks in a year in specific co-working locations in vacation spots. Like Hubud, these co-working locations will be fully equipped for work, including internet connectivity, video conferencing facilities etc.

On the other side of the coin is the business potential to build such workacation locations in low cost countries. Brings to my mind, my own little picturesque town in southern India which is home to the famous backwaters of Kerala. May be some enterprising soul reading this piece will latch on to this idea and build such working pods in affordable vacation spots.

Backwaters of Kumarakom, Kerala, India

Hopefully, sometime in the future I will be blogging from one of these locations!!

Saturday, September 5, 2015

Adding a Widget into the Classic WYSIWYG Page editor in Taleo Learn

With 15A version of Oracle Learn Cloud (formerly Taleo Learn), Oracle has introduced the first version of widgets. Widgets are an alternative to the existing dynamic objects, presented with responsive page design and a much more slick UI. The first (and only) widget available with 15A/15B is the widget for Learning Plans. A sample is given below.

As documented, the widgets can be embedded only into the new page designer introduced with 15A and cannot be directly embedded into the classic WYSISYG pages. But, there is a workaround for you to achieve this. Follow the below steps:

1. Create the Widget
2. Create a Page and embed the Widget in the page
3. Open up the classic WYSIWYG page, where you want to invoke the widget
4. In the HTML section, add the below code:

For Page Number - give the page number generated in step 2
For PageName - give the page name provided in step 2

A sample is given below:

Friday, August 21, 2015

Assignments vs. Enrollments in Taleo Learn

Found this quick reference table in My Oracle Support, that gives an overview of the main differences between Assignments and Enrollments in Taleo Learn. Hope you find it informative!

Saturday, August 1, 2015

Capturing Training Interest in Oracle Learn Cloud

Training Needs Analysis is an integral part of most corporate learning and development strategy. While majority of the training needs are based on the overall organizational strategy and capabilities, it is important to gather individual training needs as well.

In this post we look at utilising the "Training Offerings" feature available in Oracle Learn cloud (formerly Taleo Learn) to enable training departments gauge interest for specific training items. 

Introducing the Training Offerings feature
Let's take the example of a Corporate Information Security compliance training that all employees need to complete within 3 months of joining a company. The company offers an online course as well as class room based training sessions for this. Employees can attend either the classroom training or the online course to complete the Information Security training. This is where Training Offerings come in. Training Offerings allow Learning and Development departments to bundle in multiple training methods into a single collection, giving employees the flexibility to take up the mode of training that suits them best and complete the overall training. 

Utilising Training Offerings to gauge employee training needs analysis
You can create a Training Offering without linking any learning items to it. This empty Training Offering can be opened up to employees to mark their interest in the offering. When a learning item is added to the training offering later on, the employees who showed their interest will be notified of the same. Similarly, the administrator of the Training Offering can view the employees who have shown interest for specific training offerings.

As shown in the image below, employees can indicate their interest for a potential training offering by clicking on the "envelope icon" next to an offering:

The image below shows the Administrator view of Training Offerings, where the administrator can view the employees who have expressed interest for a specific training offering

Post Note:
Driven by technology and workplace organisation changes, corporate learning is undergoing a tectonic transformation. In this new context where employees learn on the go and from sources far beyond the walls of a corporate learning system, where on-demand learning content can be generated - I would question the utility of a traditional training needs analysis itself. 

Oracle Learn Cloud - Adoption of Oracle Business Intelligence

Oracle Learn Cloud (formerly Taleo Learn) introduced Oracle Business Intelligence (BI) based reports from release 15A. BI Reports are in a beta release with existing Insight Reports still available for customers till end of 2015. With the upcoming Oracle Learn Cloud 15B release, Oracle also introduces the capability to define custom BI reports. For more information on Oracle Learn Cloud 15B release, follow this link.